UK Shipping
UK Delivery Options (excluding Scottish Highlands, Scottish Islands, Channel Islands, Northern Ireland and BFPO and PO Boxes):
- Standard (3-5 working days) £2.99 or FREE when you spend over £30.00 - Updated 19th April 2023
- Express (1-2 working days) £4.99 (Order before 2pm Monday - Friday to receive your order on the next working day.)
UK Delivery Options (including Scottish Highlands, Scottish Islands, Channel Islands, Northern Ireland and BFPO and PO Boxes):
- Standard (3-5 working days) £4.99 or FREE when you spend £49.99 or more
Folkestone Click & Collect
- FREE Click & Collect available from Bigjigs Toys' HQ in Folkestone, Kent
- Order before 2pm Monday - Friday to click and collect from Bigjigs Toys' Folkestone HQ on the next working day
International Shipping
Tax and duty fees may be charged by your country when your order arrives. Those additional charges are your responsibility. Bigjigs Toys uses multiple shipping rules to determine shipping and handling charges. The shipping rules are listed below:
- Non EU shipping - £9.99 per order (If shipping unavailable outside of EU, please email for a quote)
Returns
Change of mind
We have a no fuss returns policy - we want you to be delighted with your purchase! If you are not happy with your products for any reason, you can return it to us within 30 days of the delivery date for a full refund of the items purchase price.
It's easy to return a product. Simply email hello@tigertribe.co.uk and we will email you instructions for returning your product.
Please Note:
- You are responsible for shipping the products back to us. We recommend using a trackable shipping method.
- Individual products may be excluded from this guarantee. Check the product description before you place your order.